איקון טלפון
Orders & customer service
03-6700-900 / 077-2006777
 
איקונים רשתות חברתיות לוגו אתר פולה
Terms of Use and Privacy Policy
The website is a virtual store activated by Pola Natural Medicine and Cosmetics Ltd. (hereinafter: "the company") at polablick.com (hereinafter: "the website").
Pola Natural Medicine and Cosmetics Ltd. offers its customers a system that supplies orders to most places in the country.

General
These terms of use act as a binding legal agreement between you as a user (hereinafter: "the user") and the company. The provisions of these terms of use apply to any use by you of the website and any purchase you carry out through the website. Please read these terms before use.
The captions of the terms and sections are for convenience only.
Accessing the website and/or purchasing products sold on it, act as agreement on your part to accept and act according to the terms of use. If you do not accept the terms of use, we ask you not to use the website.
The company is entitled to change the terms, cancel and/or replace them at any time, at its own discretion. In any case of a contradiction between the terms of use and other content on the website, the terms of use override this content.

Use of the website
Use of the website is intended for personal and private uses only and is not intended for wholesale (up to 20 units per customer). It is prohibited to use the website in order to distribute products to a third party and/or for the existence of any business that sells products purchased on the website.

Supply Period
The estimated supply period is between 2-10 workdays (according to the period stated in each product and the terms of delivery) from the approval of the order and during office hours. In towns "far" from central Israel that our deliveries travel to led frequently, there may be additional days of 1-2 days. It is emphasized that the company is not committed to the supply period and is not responsible for delays in delivery.

Prices
All of the services and products sold on the website are offered at the stated price. When reaching the payment stage, you will be presented with the option of paying in installments. The prices on each product on the website include VAT as required by law. The website occasionally offers products at special process, special discounts, etc. Every such sale is limited in time and it is only possible to purchase these products during these periods, subject to the terms of the sale and/or conditions stated on the website.

Acquisitions
The act of acquisition will only be approved after the credit card company, used in payment, approves the transaction. As long as no approval was received from the credit company, the customer's purchase will not be valid.

Blocking of users and/or cancelation of orders
The company is entitled, at its discretion, to cancel any order and/or to prevent from any user to use the website and/or purchase products on the website, by blocking the user, in any of the following cases:
  • The user carried out an illegal act and/or breached one of these terms of use.
  • The user acted or was negligent in a manner that harms the company and/or those on its behalf and/or the regular activity on the website and/or any third party.
  • When registering and/or later on, the user gave the wrong personal information.
  • If there was a mistake in the description of the product and/or its price.
  • If it is discovered that placing the order involved illegal activity or is in contradiction of the terms of use.
  • The user can be notified of the cancelation of the order on the phone and/or in writing to the email listed by the company, at its own discretion.
Temporary or permanent shortage in products
The user is aware and agrees that it may be possible for certain products that appear on the website to be unavailable and the company does not commit to all products always being in stock. The company does not commit for there be sufficient stock at all times.

Cancelation Policy
The cancelation policy is subject to the Customer Protection Law, 1981 and this does not derogate from the foregoing.
Purchase orders can be canceled from the day it is ordered up to 14 days after the product is received, or from the date the order was approved, the latter of the two, providing that the user returns the product to the company without it being damaged or used.
In order to cancel an order contact customer service directly (according to the contact details specified in these terms of use).
The cancelation will take affect only after the company confirms receipt of the request.
In spite of the above mentioned, not all acquisitions can be canceled, as determined in the law (for example, purchases of the following products cannot be canceled: nutritional supplements, products that require special storage, etc.).

Confidentiality and Privacy
Use of the website is subject to the website privacy policy, that acts as inseparable part of these terms of use.
You are not legally required to give information, however, if you refrain from giving certain private information, we may not be able to  supply you with the information or service you request.
The company will not use the user details and/or details regarding and/or that derive from user's activity on the website. This includes data collected on the user and his activities when visiting the website and taking action on the website (hereinafter: "the data"), without the consent of the user, unless it is required (a) for providing service to the user and/or (b) is required by law and/or an authority and/or to prevent breaches of the terms of use and/or (c) to correspond with the user, including sending messages and/or ads and/or (d) as permitted in these terms of use. The company will only enable access to data to employees and/or suppliers that require the data for providing services.
The user is aware and he agrees that all the information he gave the company at registration and/or that are a result of his activity on the website, will be saved in the company database and/or of the suppliers active through the website. Without derogating the generality of the abovementioned, when registering to the website, the user authorizes the company to save this data and transfer it, if necessary, between different companies held by the company and/or controlled by it.
You are entitled to review the user data listed in the company database/s and should you find it to be inaccurate, complete, clear or up to date, to request to correct and/or to delete it. If you wish to do so, send an email to [email protected] and the company will act to carry this out, according to what is required by the Consumer Protection Law 1981 and the regulations by virtue of the law. It is clarified however, that in any case, information the company requires to run its business matters, will be saved by the company for the period set in the law.
The company will be permitted to use information given by the user for information regarding statistics and habits regarding use of the website and for the improvement and maintenance of the website and transferring this data to other factors (without the user's private information).
Should the user "mark" this option, when registering to the website, the user agrees to receive ads and/or information from the company and he approved for the company to send him any kind of message using different means of media, at the company's discretion, regarding its activity and/or the activity on the website and/or activity of other websites from the group the company is a part of.
It is agreed that the user is entitled, at any stage,  to ask to be removed from the company distribution list and in this case the user will not be sent ads as defined by the law or to ask to be removed from the company's database. In this case, all of the records regarding the user will be deleted, as well as information regarding his activity.
The user undertakes to maintain the confidentiality of  the username and password. The username and password are for personal use only. In no case will the company be liable for harming the privacy and/or any other damage of any kind, caused as a result of unauthorized use of the username and password, including if it is transferred to a third party.
The user approves for the company to transfer its data to suppliers for providing service, to credit companies for approving transactions and to save the acquisition details for providing service on the website.

Cookies
The website uses "cookies" for its regular operation, including to collect statistical data regarding use of the website, to verify details, to adapt the website to your personal preferences and for data security needs. Modern browsers include the option of reject cookies. If you do not know how to do so, check the Help file on your browser. It is possible that part of the ads you watch when visiting the website come from third party servers that run the ads system on the website. Managing these ads requires these companies to use cookies on your computer and integrating Web Beacons in ads (hereinafter: "cookies). Cookies function in collecting data on websites that have ads and regarding the ads the user was exposed to and clicked on. The data collected attempts to customize the ads presented to you to what interests you as a user. If you do not wish to receive cookies, you can refrain from this by changing the settings on your browser. In order to do this, use the Help offer by the browser. The Cookies on your computer can be deleted at any time. You should only do so, if you do not want to have customized ads to your interests. Disabling the cookies may also prevent you from using part of the services and characteristics on other websites. The use these companies make of the cookies is subject to their privacy policy. For the Google privacy policy see http://www.google.com/intl/en/privacy Using the website indicated that you agree to installing Google cookies, if not installed and use of the data as mentioned above.

Restriction of Liability
Any use and treatment with nutrition supplements requires consulting with the attending physician, prior to treatment and in the course of it. The use and consumption of the products sold on the website are at the user's liability.
In spite of all that is mentioned in these terms of use, the extent of liability of Pola Natural Medicine and Cosmetics Ltd. for any damage caused to a user, is limited to the price of the product that is the basis for this liability.

Information on the website
On the website you will find information released by Pola Natural Medicine and Cosmetics Ltd. and/or suppliers and/or other entities that work with them, for example articles, etc. We make an effort to be accurate in collecting data. However, we apologize in advance, if there are any mistakes or inaccuracies.
The information released on the website in the field of medicine, nutritional supplements and medical treatment and medication, is not medical advice.
Characteristics, models, designs, colors or appearances of products described or presented on the website, including photos of products, are only for illustration, unless it is clearly stated otherwise.

Supplying Products
Should it become clear to Pola Natural Medicine and Cosmetics Ltd. that they cannot supply the products to the purchasing party at their residence, due to circumstances that could not have been predicted, the company will be entitled to cancel the acquisition transaction at any time, until the product is supplied. If the transaction is canceled, as stated above, the company will return the full payment (if paid) to the purchasing party and/or will cancel the credit card charge and the purchasing party will not be entitled to any compensation for canceling the transaction.
In approving the terms of use when purchasing a product, the user is stating that he is aware of the website terms of use and the terms that apply to purchasing products using the Pola Natural Medicine and Cosmetics Ltd. website. The user states that he is aware of these terms and agrees to them applying to the acquisition and he and/or anyone representing him will not have any claims and/or demands from the company and/or the website operators and/or anyone representing them, with the exception of claims regarding breaches of the company's undertakings and/or of the website operator, according to these terms of use.

Rights to the website
All of the rights to the content and photos on the website, the source of which are the company and/or anyone representing it, or transferred to the company, including copyrights, distribution rights and any other intellectual property, are fully owned by the company. Without derogating from the aforementioned, all rights to the website design and the processing and presentation of the content is fully owned by the company. The content on the website is intended for the personal use of the users and should not be used otherwise, including commercially. No content should be copied and/or printed out from the website for distribution and/or publication of any kind, without the advanced written consent of the company. The trademarks on the website ate the company's property. Trademarks presented on the website by advertisers are the property of these advertisers, Do not use these trademarks without the advanced written consent of the owners.
It is prohibited to present content from the website in any manner, including using any program, device, accessory or media protocol that change their design  or function or that lose characteristics or data.
The company is entitled, at its exclusive discretion, to immediately block and/or cancel access  of a user and/or any content on the website, for a limited or unlimited period, with no need for explaining. A user will not be allowed to reregister to the website with a different username, if the company decided to block him.

Jurisdiction
The laws of the State of Israel will apply to these terms of use.

Customer Service
For any further information regarding products presented on the website, contact the company's customer service, by email to [email protected]
 
 
Terms of Use and Privacy Policy
The website is a virtual store activated by Pola Natural Medicine and Cosmetics Ltd. (hereinafter: "the company") at polablick.com (hereinafter: "the website").
Pola Natural Medicine and Cosmetics Ltd. offers its customers a system that supplies orders to most places in the country.

General
These terms of use act as a binding legal agreement between you as a user (hereinafter: "the user") and the company. The provisions of these terms of use apply to any use by you of the website and any purchase you carry out through the website. Please read these terms before use.
The captions of the terms and sections are for convenience only.
Accessing the website and/or purchasing products sold on it, act as agreement on your part to accept and act according to the terms of use. If you do not accept the terms of use, we ask you not to use the website.
The company is entitled to change the terms, cancel and/or replace them at any time, at its own discretion. In any case of a contradiction between the terms of use and other content on the website, the terms of use override this content.

Use of the website
Use of the website is intended for personal and private uses only and is not intended for wholesale (up to 20 units per customer). It is prohibited to use the website in order to distribute products to a third party and/or for the existence of any business that sells products purchased on the website.

Supply Period
The estimated supply period is between 2-10 workdays (according to the period stated in each product and the terms of delivery) from the approval of the order and during office hours. In towns "far" from central Israel that our deliveries travel to led frequently, there may be additional days of 1-2 days. It is emphasized that the company is not committed to the supply period and is not responsible for delays in delivery.

Prices
All of the services and products sold on the website are offered at the stated price. When reaching the payment stage, you will be presented with the option of paying in installments. The prices on each product on the website include VAT as required by law. The website occasionally offers products at special process, special discounts, etc. Every such sale is limited in time and it is only possible to purchase these products during these periods, subject to the terms of the sale and/or conditions stated on the website.

Acquisitions
The act of acquisition will only be approved after the credit card company, used in payment, approves the transaction. As long as no approval was received from the credit company, the customer's purchase will not be valid.

Blocking of users and/or cancelation of orders
The company is entitled, at its discretion, to cancel any order and/or to prevent from any user to use the website and/or purchase products on the website, by blocking the user, in any of the following cases:
  • The user carried out an illegal act and/or breached one of these terms of use.
  • The user acted or was negligent in a manner that harms the company and/or those on its behalf and/or the regular activity on the website and/or any third party.
  • When registering and/or later on, the user gave the wrong personal information.
  • If there was a mistake in the description of the product and/or its price.
  • If it is discovered that placing the order involved illegal activity or is in contradiction of the terms of use.
  • The user can be notified of the cancelation of the order on the phone and/or in writing to the email listed by the company, at its own discretion.
Temporary or permanent shortage in products
The user is aware and agrees that it may be possible for certain products that appear on the website to be unavailable and the company does not commit to all products always being in stock. The company does not commit for there be sufficient stock at all times.

Cancelation Policy
The cancelation policy is subject to the Customer Protection Law, 1981 and this does not derogate from the foregoing.
Purchase orders can be canceled from the day it is ordered up to 14 days after the product is received, or from the date the order was approved, the latter of the two, providing that the user returns the product to the company without it being damaged or used.
In order to cancel an order contact customer service directly (according to the contact details specified in these terms of use).
The cancelation will take affect only after the company confirms receipt of the request.
In spite of the above mentioned, not all acquisitions can be canceled, as determined in the law (for example, purchases of the following products cannot be canceled: nutritional supplements, products that require special storage, etc.).

Confidentiality and Privacy
Use of the website is subject to the website privacy policy, that acts as inseparable part of these terms of use.
You are not legally required to give information, however, if you refrain from giving certain private information, we may not be able to  supply you with the information or service you request.
The company will not use the user details and/or details regarding and/or that derive from user's activity on the website. This includes data collected on the user and his activities when visiting the website and taking action on the website (hereinafter: "the data"), without the consent of the user, unless it is required (a) for providing service to the user and/or (b) is required by law and/or an authority and/or to prevent breaches of the terms of use and/or (c) to correspond with the user, including sending messages and/or ads and/or (d) as permitted in these terms of use. The company will only enable access to data to employees and/or suppliers that require the data for providing services.
The user is aware and he agrees that all the information he gave the company at registration and/or that are a result of his activity on the website, will be saved in the company database and/or of the suppliers active through the website. Without derogating the generality of the abovementioned, when registering to the website, the user authorizes the company to save this data and transfer it, if necessary, between different companies held by the company and/or controlled by it.
You are entitled to review the user data listed in the company database/s and should you find it to be inaccurate, complete, clear or up to date, to request to correct and/or to delete it. If you wish to do so, send an email to [email protected] and the company will act to carry this out, according to what is required by the Consumer Protection Law 1981 and the regulations by virtue of the law. It is clarified however, that in any case, information the company requires to run its business matters, will be saved by the company for the period set in the law.
The company will be permitted to use information given by the user for information regarding statistics and habits regarding use of the website and for the improvement and maintenance of the website and transferring this data to other factors (without the user's private information).
Should the user "mark" this option, when registering to the website, the user agrees to receive ads and/or information from the company and he approved for the company to send him any kind of message using different means of media, at the company's discretion, regarding its activity and/or the activity on the website and/or activity of other websites from the group the company is a part of.
It is agreed that the user is entitled, at any stage,  to ask to be removed from the company distribution list and in this case the user will not be sent ads as defined by the law or to ask to be removed from the company's database. In this case, all of the records regarding the user will be deleted, as well as information regarding his activity.
The user undertakes to maintain the confidentiality of  the username and password. The username and password are for personal use only. In no case will the company be liable for harming the privacy and/or any other damage of any kind, caused as a result of unauthorized use of the username and password, including if it is transferred to a third party.
The user approves for the company to transfer its data to suppliers for providing service, to credit companies for approving transactions and to save the acquisition details for providing service on the website.

Cookies
The website uses "cookies" for its regular operation, including to collect statistical data regarding use of the website, to verify details, to adapt the website to your personal preferences and for data security needs. Modern browsers include the option of reject cookies. If you do not know how to do so, check the Help file on your browser. It is possible that part of the ads you watch when visiting the website come from third party servers that run the ads system on the website. Managing these ads requires these companies to use cookies on your computer and integrating Web Beacons in ads (hereinafter: "cookies). Cookies function in collecting data on websites that have ads and regarding the ads the user was exposed to and clicked on. The data collected attempts to customize the ads presented to you to what interests you as a user. If you do not wish to receive cookies, you can refrain from this by changing the settings on your browser. In order to do this, use the Help offer by the browser. The Cookies on your computer can be deleted at any time. You should only do so, if you do not want to have customized ads to your interests. Disabling the cookies may also prevent you from using part of the services and characteristics on other websites. The use these companies make of the cookies is subject to their privacy policy. For the Google privacy policy see http://www.google.com/intl/en/privacy Using the website indicated that you agree to installing Google cookies, if not installed and use of the data as mentioned above.

Restriction of Liability
Any use and treatment with nutrition supplements requires consulting with the attending physician, prior to treatment and in the course of it. The use and consumption of the products sold on the website are at the user's liability.
In spite of all that is mentioned in these terms of use, the extent of liability of Pola Natural Medicine and Cosmetics Ltd. for any damage caused to a user, is limited to the price of the product that is the basis for this liability.

Information on the website
On the website you will find information released by Pola Natural Medicine and Cosmetics Ltd. and/or suppliers and/or other entities that work with them, for example articles, etc. We make an effort to be accurate in collecting data. However, we apologize in advance, if there are any mistakes or inaccuracies.
The information released on the website in the field of medicine, nutritional supplements and medical treatment and medication, is not medical advice.
Characteristics, models, designs, colors or appearances of products described or presented on the website, including photos of products, are only for illustration, unless it is clearly stated otherwise.

Supplying Products
Should it become clear to Pola Natural Medicine and Cosmetics Ltd. that they cannot supply the products to the purchasing party at their residence, due to circumstances that could not have been predicted, the company will be entitled to cancel the acquisition transaction at any time, until the product is supplied. If the transaction is canceled, as stated above, the company will return the full payment (if paid) to the purchasing party and/or will cancel the credit card charge and the purchasing party will not be entitled to any compensation for canceling the transaction.
In approving the terms of use when purchasing a product, the user is stating that he is aware of the website terms of use and the terms that apply to purchasing products using the Pola Natural Medicine and Cosmetics Ltd. website. The user states that he is aware of these terms and agrees to them applying to the acquisition and he and/or anyone representing him will not have any claims and/or demands from the company and/or the website operators and/or anyone representing them, with the exception of claims regarding breaches of the company's undertakings and/or of the website operator, according to these terms of use.

Rights to the website
All of the rights to the content and photos on the website, the source of which are the company and/or anyone representing it, or transferred to the company, including copyrights, distribution rights and any other intellectual property, are fully owned by the company. Without derogating from the aforementioned, all rights to the website design and the processing and presentation of the content is fully owned by the company. The content on the website is intended for the personal use of the users and should not be used otherwise, including commercially. No content should be copied and/or printed out from the website for distribution and/or publication of any kind, without the advanced written consent of the company. The trademarks on the website ate the company's property. Trademarks presented on the website by advertisers are the property of these advertisers, Do not use these trademarks without the advanced written consent of the owners.
It is prohibited to present content from the website in any manner, including using any program, device, accessory or media protocol that change their design  or function or that lose characteristics or data.
The company is entitled, at its exclusive discretion, to immediately block and/or cancel access  of a user and/or any content on the website, for a limited or unlimited period, with no need for explaining. A user will not be allowed to reregister to the website with a different username, if the company decided to block him.

Jurisdiction
The laws of the State of Israel will apply to these terms of use.

Customer Service
For any further information regarding products presented on the website, contact the company's customer service, by email to [email protected]